Last updated: August 15, 2026

Beauty Raena LLC ("Beauty Raena," "we," "us," or "our") operates www.beautyraena.com (the "Site") and provides beauty products, professional lash supplies, and salon services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. INFORMATION WE COLLECT

Information you give us directly. When you place an order, create an account, book a service, contact us, or submit our website chat widget, we may collect your name, email address, phone number, billing and shipping address, and payment information.

Information collected automatically. When you visit the Site we automatically receive your IP address, browser and device information, referring pages, and browsing activity on the Site. We collect this using cookies, log files, web beacons, and similar technologies.

Information from third parties. Our payment processors, shipping partners, and analytics providers may share information with us in connection with your order.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to process, fulfill, and ship your orders; schedule, confirm, and follow up on salon appointments; communicate with you about your orders, accounts, and requests; send marketing communications where you have consented; detect and prevent fraud and abuse; improve our products, services, and website; and comply with our legal obligations.

3. SMS AND TEXT MESSAGE COMMUNICATIONS

Consent. We send text messages only to individuals who have expressly opted in. Consent is collected through the chat widget on www.beautyraena.com, where you must affirmatively check a consent box before submitting your phone number. Consent is never a condition of purchase or of receiving any service.

No sale or sharing of SMS consent data. We do not sell, rent, lease, or share mobile phone numbers or SMS consent data with third parties or affiliates for their own marketing purposes. Mobile information collected for text messaging is used solely by Beauty Raena LLC to deliver the messages you signed up for. Phone numbers may be shared only with the messaging service providers that transmit our messages on our behalf, and those providers are contractually prohibited from using the information for any other purpose.

Message content and frequency. Messages may include order updates, shipping notifications, appointment confirmations and reminders, restock alerts, and promotional offers. Message frequency varies.

Cost. Message and data rates may apply. Standard carrier rates apply to all messages sent and received.

Opting out. You may cancel at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and will not send further marketing texts unless you opt in again. For assistance, reply HELP or contact us at customersupport@beautyraena.com.

Carriers. Wireless carriers are not liable for delayed or undelivered messages.

4. HOW WE SHARE INFORMATION

Service providers. We use third parties to run our business, including Shopify (e-commerce hosting and checkout), payment processors, shipping carriers, email and SMS delivery providers, and analytics services. These providers may access your information only to perform services for us.

Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers. If Beauty Raena LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. COOKIES

We use cookies and similar technologies to operate the Site, remember your preferences, keep items in your cart, and understand how the Site is used. Most browsers allow you to refuse or delete cookies. Disabling cookies may affect how the Site functions.

6. DATA RETENTION

We retain your information for as long as your account is active, as needed to provide services to you, and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction or deletion of that information, and opt out of marketing communications.

You may unsubscribe from marketing emails using the link in any email, and from text messages by replying STOP. To make any other request, contact us at customersupport@beautyraena.com. We may need to verify your identity before acting on a request.

Nevada residents. Nevada law permits residents to opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada law. If you would like to submit a request regarding this right, contact us at the address below.

8. CHILDREN'S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

9. SECURITY

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and we will update the "Last updated" date above.

11. CONTACT US

Beauty Raena LLC
3110 E Sunset Rd, Ste E
Las Vegas, NV 89120
Email: customersupport@beautyraena.com
Phone: (702) 305-9560